Help Center

How can we help?

Find setup guidance, workflow help and support resources for Jivonex ERP and operational modules.

Browse by topic

Access, roles, first-time setup and workspace basics.

Master data, workflow, security, approvals and configuration.

Booking, trip planning, execution, POD and exceptions.

Inbound, stock, transfers, cycle count and outbound operations.

Vehicles, drivers, jobsheets, preventive maintenance and parts.

Rates, contracts, billing stages, claims and settlement.

How do I reset or recover access?

Use your organization’s approved account recovery process or contact your Jivonex administrator.

Where can I find API documentation?

Open the dedicated API portal at api.jivonex.com.

Where do I sign in?

Use app.jivonex.com for the Jivonex application workspace.